FAQ
- Tell Me About LuckyStripes, Please!
- LuckyStripes is a clothing company devoted to the positive things in life. We all have them. We are all different. We have our own lucky stripes. Those things that set us apart from the person next to you. Love who you are and where you came from, because that’s who are you stuck with!
We are not here to be ‘it’ in the scene or take over the world, but just spread our message through our clothing and have fun while we do it all.
We started in October of 2006, and just this spring we have released our debut line for all of you to enjoy!
So check out and buy a shirt, so we can make more, be our Myspace friend, join our Facebook group, and tell all of your friends!
If you have any questions, comments, or concerns do not hesitate to drop us a line!
- Tell Me About Live On The Positive, Please!
- LIVE ON THE POSITIVE is a non-profit initiative operated and facilitated by LuckyStripes Apparel.
Live On The Positive is a non-profit initiative designed to help those in need. In times of sadness and grief,
it is so hard to find the strength to understand why. Together we can be the STRENGTH, the MOVEMENT, and the LOVE to help
others that need us. Live On The Positive raises awareness and money for causes that are making a difference. Raising money through
fashionable message driven apparel, and striving for awareness that help and support is needed everywhere.Proceeds from every LIVE ON THE POSITIVE purchase go to a supported cause, or campaign that we are currently running, just check the Live On The Positive WEBSITE for the latest updates on all of that!
- Sizing Chart + Garment Information
- All LuckyStripes’ tees are printed on sweatshop free, made in the U.S.A American Apparel 100% cotton t-shirts. They are sized a bit small, so if you are unsure of your size, we recommend ordering a size up!
- Shipping/Handling Costs + Policies
- Shipping is a flat rate of $5 for the first item, and only $1 for each item ordered after that!
After an order is received it typically takes 1-3 business days to process and ship, you will receive a notice when your order has been received and then another saying it has been shipped!
Everything is shipped via standard Priority Mail with the USPS. Usually takes 3-4 business days on average to reach you once shipped.
If you do not receive your order, or wondering where in the world it’s at just simply e-mail us at hello@luckystripesapparel.com with your name and order number and we will be sure to give you the skinny on where your order is at!
Big orders (5+ or more items) may be shipped via UPS – but fear not, we will contact you regardless just to say thanks, and give you all the information on how we plan on getting it to you!
- Pre-Order Policies
- Pre-Orders are great ways for you to save moolah on upcoming LuckyStripes gear! Plus, who wants to be the first kid on the block rocking the fresh gear? I think you do!
Any items that are on pre-order have a designated date that they are estimated to be shipped on or around. We will keep you updated as the ship date draws nearer, as to the status of your order.
Please Note: If you have a pre-ordered item along with in stock items in your order, your entire order will not ship until all items are ready to be packed at the same time. We all save on shipping!
- Return Policy
- If you have received your order and it is incorrect (wrong size, wrong items) please contact us and we will gladly instruct you further.
LuckyStripes Return Address:
LuckyStripes
ATTN: Return
1003 Radiance Drive
Cambridge, Maryland 21673We do accept any returns within 30 days of purchase, however the items must have not have any evidence of being worn, washed, or used in any way. Once your item is returned, we will refund the full amount of your purchase less any shipping charges.
If you have any questions or comments just give us a shout at hello@luckystripesapparel.com!
- What forms of payment do you accept?
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We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
- How secure is this store?
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This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
- Do I need a PayPal account to purchase from this store?
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No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.